After the big Maps debacle, many iPhone 5 users have now set their sights on the new smartphone camera wherein a purple or other colored flare, haze occurred while capturing images or still videos.
In a statement by Apple CEO, Tim Cook addressed the Map error, Cook apologized to all iPhone5 users for the inconvenience caused and assured them the error would be rectified at the earliest.
Cook said in a letter to customers released on its site:
"We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better. While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."
According to a tech review site AnandTech, the first complaint reported by a user named "Kaido," stated that a purplish haze or flare popped up in the pictures when taken near a lamp or sunlight. Kaido also posted many photos showing the purple flare which he took in different places showing the difference.
Kaido added that the flare was mostly visible when pictures taken from the iPhone5 had the camera facing the sunlight or bright light. It showed a lesser ray of the flare when pictures were taken near less illuminated sources like LED lightning and computer monitors.
"I take a lot of photos and video with my iPhone and this is a really annoying problem for me," he said. "I've confirmed the issue on multiple phones, so I know it's not just me."
Users confirmed having the same issue and the company in reply to that said it could be the position of the camera held causing this problem. Giving a piece of advice to its users, the company added:
"[Lens flare] can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect."